Privacy Policy

Last updated: [DATE]. [CLIENT: have an attorney review this page and your HIPAA Notice of Privacy Practices. This page covers the website only, not your medical records.]

What this covers

This policy covers this website and the messages you send us through it, including text messages. Your medical records are protected separately under HIPAA. Ask our front desk for our Notice of Privacy Practices.

What we collect

Contact details you give us in a form: name, phone number, email, preferred office and language.
SMS consent: your mobile number and whether you opted in.
Basic website use: pages visited and device type, through our analytics tool.

Please do not put medical information in our website forms. Call us instead.

How we use it

To call or text you back about an appointment.
To send appointment reminders and office updates if you opted in to texts.
To understand how people use the site so we can improve it.

Text messages

If you check the SMS consent box, we may text you appointment reminders, scheduling messages, follow-ups, billing questions and office updates. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Mobile numbers and SMS consent will not be shared with third parties or affiliates for marketing purposes. Full terms: SMS Terms and Conditions.

Who we share it with

We do not sell your information. We share it only with service providers that help us run the website, deliver texts or schedule appointments, under agreements that protect it, or when the law requires.

Tracking

We use privacy-conscious analytics to count visits. We do not use advertising pixels on this site.

Children

This website is not directed at children under 13 and we do not knowingly collect their information online.

Contact

Questions about this policy: TODO@caringheartsmedical.com or call any of our offices.