SMS Terms and Conditions

Last updated: [DATE]

1. Who sends the messages

Text messages come from Caring Hearts Family Medical Center. By checking the SMS consent box on our website form, you agree to receive text messages from us at the mobile number you provided.

2. What we send

Appointment reminders and confirmations
Scheduling and rescheduling messages
Follow-up messages after a visit
Billing and insurance questions
Office updates, such as holiday hours

We do not send marketing or promotional messages unless you separately opt in to them.

3. How often

Message frequency varies with your care. Most patients receive 1 to 4 messages per month, with more around an upcoming appointment.

4. Cost

Message and data rates may apply, depending on your carrier's plan.

5. How you opt in

By checking the SMS consent box on a form on our website, or by telling our front desk you want text reminders. Consent is not a condition of receiving care.

6. How to opt out

Reply STOP to any message. You will get one confirmation text and then no more messages. You can also call (561) 965-6333 and ask to be removed.

7. Help

Reply HELP to any message, call (561) 965-6333, or visit our contact page.

8. Your number stays with us

Mobile phone numbers and SMS consent collected for text messaging will not be shared with third parties or affiliates for marketing purposes. See our Privacy Policy.